Pana Vignettes

Quick Intro

While I am working on more in-depth case studies for my portfolio, please use these examples to get a better idea of some of the projects I have led at Pana.

Mobile Hotel Search

Through research, we knew that business travelers focused on being close to their destination (usually an office but sometimes an event center) when selecting a hotel. This means they need a quick way to view how close they will be to their ultimate destination. This video demonstrates jumping back and forth from a list view to a map view in a hotel search.

Prototype built entirely in Figma.

Play around here.

Travel Arrangers Dashboard

What is an arranger?

In business travel, there are many occasions where one employee may book travel on behalf of others. Through interviews with customers, we came up with two main archetypes to focus on, executive assistants and event planners.

Executive Assistant

Imagine an Executive Assistant who books travel for the C-suite of a company. They need to be able to quickly view trips for their employers to ensure everything is on track. They need to be able to quickly see who is traveling, where/when they are going, and what they have booked. This role typically only books for 1-10 travelers, and will rarely have more than 5 active trips.

Focusing on who is traveling and allowing for searching by traveler allows the arranger to quickly get to the relevant trip. City images help differentiate the cards and can hint at which city the trip is planned in.

Event Planner

In contrast to the EA, who usually will only be tracking a handful of trips at one time, an event planner might be in charge of tracking the travel of hundreds of trips. In this case, trip cards become cumbersome and noisy. Through feedback with customers, we learned having a view that is searchable and sortable table would better allow arrangers to quickly find trips they are looking for.

While this view still leads with who is traveling, we also are now able to see who arranged the trip. We learned that in these large travel use cases, there are often teams of arrangers working together and they often need to jump in and help their colleagues with their trips. The table view allows more trips to be viewed at once and allows for more sorting options.